Mixed responses to the APA exchange offer

People are generally pleased to see APA's exchange offer. Clearly once they decided to respond, the message sent was a thorough and generous one. A few issues that seem to be cropping up:

1. The offer does not extend to the Concise Guide. Here's what I've read:

   What are people who have the 6th ed. Concise rules of APA style doing with them as the content is taken from the 6th ed. APA style manual?
   

2. Some first printing owners who would like to exchange are reaching persons within APA who have apparently not yet gotten the message about the program. Here is a sampling of posts I've seen: 
   

   • We just sent back three copies we purchased through Blackwell.  The APA person I spoke to on the phone did want to know where we purchased the copies from, but it did not affect the return offer.
   • A warning to you all. I called this afternoon & they wanted my invoice # . I purchased it from a store for cash 3 months ago & when I told them this their response was why don't I go back to the store & ask for the invoice #? After a bit of discussion I convinced them that an in-store cash transaction does not generate a retrievable # of any kind 3 months later. The point is they are not making it easy for you if you purchased it outside of APA.

3. Libraries are going to have to answer APA style questions while the exchange is occurring. Here's what folks are doing:
   

   • We have been pointing people to the Citation Machine, which says that it does use the 6th edition: http://citationmachine.net/index2.php?reqstyleid=2
   • We brought the 5th edition back on Reserve and Reference.
   • Our library put the 5th edition back in reference and pulled the 6th edition out. Our cataloger also suppressed the record for the 6th edition in our OPAC.